Does your job title help you do your job?

You’ve probably read stories about the psychological studies that have shown that, although at first it seems we smile as a result of being happy, it appears to be more the case that smiling makes us happy. People that are in the business of being on the phone know this – they’re taught to smile when they answer the phone, because their customers can hear them smile.  It turns out that the physical act of smiling itself can cause positive and happy feelings inside. Well, this interesting article in the Harvard Business Review relates this same phenomena to the workplace, and in particular, job titles. It turns out that there’s a method to the job-title madness!

So, while it may not be practical to give yourself a new title in your established business, figure out what your “empowering title” should be – and use that title mentally when you’re thinking about your work and your job. You just may find that your “King of New Sales” or “Customer Satisfaction Champion” will sit a little taller, feel a little stronger – and ultimately, be a little better – just from the power of a job title.